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@satriomasroni
Drapeau de Indonesia Tangerange, Indonesia
Membre depuis le 31 janvier 2015
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satriomasroni

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I am currently working at IKEA Indonesia. I've been working since beginning (Aug 2014). As a start I was employed as a Cash officer who maintain the checkout line and to secure the cash money flow and also responsible in the Bank daily reconcile and other report related store expenses. On 2016 I was promoted to be E-commerce Team leader, it's been my duty to secure the operational process flow run properly and customer's satisfaction (before and after sales, such as ensuring all compliment and complaint are continuosly followed up either by phone, email or face to face). 2018 I got an opportunity to be E-Commerce Web Merchandiser. Now I used to know and work actively with the online product range, monitor performance and continually develop range frame options to ensure sales and profit opportunities are maximized. I also actively trade the website, review sales performance and react accordingly. Seek and identify business opportunities that will grow sales by analyzing markets trend
$20 USD/hr
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Expérience

Web Merchandiser

Dec 2018

Actively trade the website, review sales performances and react accordingly. Use the website to understand all the various aspects that affect the customer's online journey. Ensure that website visitors can search, find, choose and buy in an optimal way. Know the global IKEA priorities, the IKEA product range, the national market and competition, and work to support commercial activities and the commercial calendar, which will convert more visitors to customers and generate repeat visits

Customer Relation - Cash Office

Aug 2014 - Jun 2016 (1 year)

Flexibility, energetic and also a good listeners for both customer and my coworker is already on me, since it is about how to make them cosy. So my coworker will enjoy they role and at the end will impacted to the customers who will be happy by their services and come back again and again. It is my duty to maintain the flow at the checkout area, I also have a responsibility on the money cash flow and must have an ability for the accuracy in counting, not only in cash but also in the report.

Sales Counter Admin (Accounting)

Dec 2011 - Jul 2012 (7 months)

Used to make the daily sales report and issuing Tax Invoices and Petty cash.

Finance Representative

Aug 2010 - Dec 2011 (1 year)

Maintaining daily, weekly and monthly sales report. Coaching the cashier member team and ensuring all money cash flow are securely running. Used to work with excel, such as do the daily reconcile file by comparing Bank settlement report and Store sales. Handling the petty cash (store expenses is also the main task)

Cashier

Dec 2009 - Aug 2010 (8 months)

As a cashier, I used to work closely with customer by knowing their needs and ensuring that they will back and comeback again providing a good services.

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