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Web MerchandiserDec 2018
Actively trade the website, review sales performances and react accordingly. Use the website to understand all the various aspects that affect the customer's online journey. Ensure that website visitors can search, find, choose and buy in an optimal way. Know the global IKEA priorities, the IKEA product range, the national market and competition, and work to support commercial activities and the commercial calendar, which will convert more visitors to customers and generate repeat visits
Customer Relation - Cash OfficeAug 2014 - Jun 2016 (1 year)
Flexibility, energetic and also a good listeners for both customer and my coworker is already on me, since it is about how to make them cosy. So my coworker will enjoy they role and at the end will impacted to the customers who will be happy by their services and come back again and again. It is my duty to maintain the flow at the checkout area, I also have a responsibility on the money cash flow and must have an ability for the accuracy in counting, not only in cash but also in the report.
Sales Counter Admin (Accounting)Dec 2011 - Jul 2012 (7 months)
Used to make the daily sales report and issuing Tax Invoices and Petty cash.
Finance RepresentativeAug 2010 - Dec 2011 (1 year)
Maintaining daily, weekly and monthly sales report. Coaching the cashier member team and ensuring all money cash flow are securely running. Used to work with excel, such as do the daily reconcile file by comparing Bank settlement report and Store sales. Handling the petty cash (store expenses is also the main task)
CashierDec 2009 - Aug 2010 (8 months)
As a cashier, I used to work closely with customer by knowing their needs and ensuring that they will back and comeback again providing a good services.