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EXPLORE
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$8 USD / Hour
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India (9:57 AM)
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Joined on April 1, 2009
$8 USD / Hour
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A creative, persistent, agile & driven business development manager who is more than able to nurture relationships with existing clients & to develop new business opportunities. Sameer is an expert at putting together penetrative marketing strategies that can help businesses to fulfil their potential. He is committed to his own personal development and progression, having an enthusiastic approach to direct sales, and possesses a proven track record of achieving targets in a competitive environment. Right now he is looking for a suitable position with a company that is well-positioned for continued growth and development.
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Experience
CLIENT ENGAGEMENT
Feb, 2013 - Present
•
12 years, 9 months
GreyB Research (P) Ltd.
Feb, 2013 - Present
•
12 years, 9 months
Having overall responsibility for achieving weekly KPIs in client management, sales and pipeline activity. Also in charge of implementing changes to help the company reach its full potential, and of increasing businesses market share within existing markets and also successfully penetrating new markets. Duties Conducting professional presentations of new proposals. Anticipating market trends so that the company keeps and enhances its competitive advantage. Actively marketing and promoting the busi
Feb, 2013 - Present
•
12 years, 9 months
Advanced Resolution Expert
Jan, 2005 - Nov, 2012
•
7 years, 10 months
Dell International Services - Chandigarh / Gurgaon
Jan, 2005 - Nov, 2012
•
7 years, 10 months
Instrumental in successful launch of Dell India Tech Support – by training new hires. Trained more than 3 batches in training and supported close to 100 in Transitioning, providing support on live escalations. Zero attrition in training & TQ. Sr. Support Resolver in Sr. Escalation team- Nov.’ 07 to Oct.’10 Resolving highly irate customers issue within support boundaries, delivering best CE in SSR team, no Exe. Escalation; Technical Support Coach – Nov.’06 to Oct.’07 Supporting European Custs’ Tech Sup
Jan, 2005 - Nov, 2012
•
7 years, 10 months
Technical Support Expert
Jan, 2004 - Jan, 2005
•
1 year
EXL Services (I) Ltd.
Jan, 2004 - Jan, 2005
•
1 year
Taking calls, Learning and Meeting all metrics by taking care of all customers requiring technical assistance, including timely diagnosis of the problem and troubleshooting. Each call expected to end with complete resolution to the customers’ issue
Jan, 2004 - Jan, 2005
•
1 year
Education
Maharshi Dayanand University
2001 - 2003
•
2 years
M.Sc. (Comp. Sc.)
India
2001 - 2003
•
2 years
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