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@rubiebulandrina
Drapeau de Philippines Calamba City, Philippines
Membre depuis le 23 janvier 2019
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rubiebulandrina

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Hi, I used to work in BPO for 10 years and able to handle Sales Account, Customer Service, Collection and Hotel Reservation account. I am very much familiar of handling customer's concern and profiling customer's personality. Looking forward to discussing the position and my qualifications with you in more detail soon.
$4 USD/hr
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Expérience

Process Associate

Jul 2016 - Nov 2018 (2 years)

I was a collector in a financial account. We do both inbound and outbound call and assist American customer from different time zones and help them process the payment over the phone or arrange the payment. I stayed in Genpact for 2 years.

Customer Service/Sales Representative

Sep 2008 - May 2016 (7 years)

I stayed in Sykes for 8 years. I've been in 3 accounts. I was part of Sales for 4 years, card activation process and we do up selling assisting US customers. My second account was store card as customer service representative assisting Canadian customers for 2 years. Lastly, my third account was hotel reservation account. We assist Asia Pacific travel agencies. We help them when it comes to their reservations in hotel, excursion, rent a car, tours, etc. for 2 years.

Éducation

Computer Secretatarial

2004 - 2006 (2 years)

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