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Reservations SpecialistFeb 2010 - Mar 2011 (1 year)
Handled inbound calls for Customers making reservations for HILTON Hotels Worldwide.
Customer Service SpecialistJun 2008 - Jan 2010 (1 year)
Handled inbound calls and processed money transfers and quick cash payments over the phone.
Sprint Collections SpecialistSep 2004 - Mar 2008 (3 years)
worked as a first party collections specialist for a telco in the US , eventually became a subject matter expert, assisting newbies during their nesting period.