EXPLORE

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$2 USD / Hour
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Philippines (10:44 AM)
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Joined on April 9, 2011
$2 USD / Hour
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I am a hardworking person. i always make sure that I go beyond what's expected of me. I make it a point to give an efficient and reliable type of service to my employer/clients. I have worked in the BPO (Call Center) Industry for quite some time and handled accounts from Collections to Reservations. Being in this type of Industry, I was exposed to handling customer service. I have such high regard to this industry and the people behind it. And although I already resigned from working in the actual call center set-up, i still look forward to handling customer service being a freelancer.
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Experience
Reservations Specialist
Feb, 2010 - Mar, 2011
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1 year, 1 month
SERCO
Feb, 2010 - Mar, 2011
•
1 year, 1 month
Handled inbound calls for Customers making reservations for HILTON Hotels Worldwide.
Feb, 2010 - Mar, 2011
•
1 year, 1 month
Customer Service Specialist
Jun, 2008 - Jan, 2010
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1 year, 7 months
VXI Solutions
Jun, 2008 - Jan, 2010
•
1 year, 7 months
Handled inbound calls and processed money transfers and quick cash payments over the phone.
Jun, 2008 - Jan, 2010
•
1 year, 7 months
Sprint Collections Specialist
Sep, 2004 - Mar, 2008
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3 years, 6 months
iQOR Inc.
Sep, 2004 - Mar, 2008
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3 years, 6 months
worked as a first party collections specialist for a telco in the US , eventually became a subject matter expert, assisting newbies during their nesting period.
Sep, 2004 - Mar, 2008
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3 years, 6 months
Education
University of the East
1998 - 2002
•
4 years
AB Communications Arts

Philippines
1998 - 2002
•
4 years
Verifications