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@pwnzezah
Drapeau de Philippines Tuguegarao City, Philippines
Membre depuis le 9 avril 2011
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pwnzezah

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I am a hardworking person. i always make sure that I go beyond what's expected of me. I make it a point to give an efficient and reliable type of service to my employer/clients. I have worked in the BPO (Call Center) Industry for quite some time and handled accounts from Collections to Reservations. Being in this type of Industry, I was exposed to handling customer service. I have such high regard to this industry and the people behind it. And although I already resigned from working in the actual call center set-up, i still look forward to handling customer service being a freelancer.
$2 USD/hr
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Portfolio

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Expérience

Reservations Specialist

Feb 2010 - Mar 2011 (1 year)

Handled inbound calls for Customers making reservations for HILTON Hotels Worldwide.

Customer Service Specialist

Jun 2008 - Jan 2010 (1 year)

Handled inbound calls and processed money transfers and quick cash payments over the phone.

Sprint Collections Specialist

Sep 2004 - Mar 2008 (3 years)

worked as a first party collections specialist for a telco in the US , eventually became a subject matter expert, assisting newbies during their nesting period.

Éducation

AB Communications Arts

1998 - 2002 (4 years)

Vérifications

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