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EXPLORE
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$8 USD / Hour
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Philippines (12:32 PM)
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Joined on January 25, 2009
$8 USD / Hour
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DCSE Certified Technician Small Office Networking Desktop and Laptop Troubleshooting Photographer Photo Editing Websites: [login to view URL] [login to view URL] [login to view URL] [login to view URL] [login to view URL]
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My Website
My Website
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Experience
Accent Coach
Aug, 2008 - Jun, 2009
•
10 months
Teletech
Aug, 2008 - Jun, 2009
•
10 months
o Works as support for Operations. o Monitors agents performance and coaches agents for improvement o Creates programs for performance enhancements. o Coaches agents on how to properly pronounce words, and corrects grammar lapses. o Recommends programs for accounts improvement o Creates modules for training purposes.
Aug, 2008 - Jun, 2009
•
10 months
Senior Technical Advisor
Jun, 2007 - Apr, 2008
•
10 months
Dell Corporation
Jun, 2007 - Apr, 2008
•
10 months
o Small Business Technical Advisor-makes technical recommendations for small business office set up. o Dell Certified Systems Expert o Total Solutions Expert-on the spot sale for any computer requirements o Troubleshoots Desktop and Portable Software and Hardware issue o Recommends parts dispatch for computers with warranty that needs parts replacements o Costumer Experience based service
Jun, 2007 - Apr, 2008
•
10 months
Education
University of Santo Tomas
1985 - 1989
•
4 years
Bachelor of Science in Hotel and Restaurant Management
1985 - 1989
•
4 years
Qualifications
Training Certification
2009
Teletech Corporation
Training Certification Course
2009
Dell Certified Expert
2008
Dell Corporation
Dell Product Expert
2008
Publications
Photographer of the Week
Manila Bulletin
Article about me being a photographer of the week.
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