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@prechierj82
Drapeau de Philippines San Manuel, Philippines
Membre depuis le 14 mai 2019
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prechierj82

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I am a passionate worker who loves constant challenges and learnings. Journey working at home is so much fun as it gives me a vast opportunity to grow and explore things that are new to me. I do excel in communications as I worked in a contact center for several years. I am confident to say that I communicate well on the phone as well as in writing. Let's work together and make things done in a timely fashion manner.
$5 USD/hr
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Portfolio

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Expérience

Virtual Assistant

Jun 2017

Manages inquiries and clients concerns via phone calls and emails In charge of assigning trouble tickets for technicians to prioritze each tickets Sorting emails and logging trouble tickets into CRM

Freelance Tutor and Writer

May 2017

Working as a part-time tutor for all levels with regular reading and writing classes for toddlers and grade school students Creating descriptive articles for a website that sells different products

Customer and Technical Support

Oct 2007 - Feb 2017 (9 years)

Handles customer's inquiries, complaints, billing concerns and provide customer's satisfaction with the services offered by the company Managing escalations to retain long-time customers Creating a pleasant experience for new customers to have a wonderful experience for customer support

Associate Credit Analyst

Mar 2006 - Mar 2007 (1 year)

Performed regular maintenance and review for consumer's data for further analysis Produced and review daily reports Handled different level of documents from simple disputes to complicated disputes

Éducation

Bachrelor of Arts Major in Political Science

1999 - 2003 (4 years)

Bachelor of Science in Nursing

2004 - 2006 (2 years)

Qualifications

Certified Meeting Planner (2019)

EventsAir

Accomplished and passed the Events Meeting Planning Course

Certifications

  • Preferred Freelancer Program SLA
    89%

Vérifications

  • Connecté à Facebook
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