pdmccloud

I am an avid writer with previous experience ghost-writing articles and e-books on varying subjects. My experience in Internet Marketing has provided me with some expertise in the area of marketing, SEO, lead generation, prospecting, sales and creating original copy for websites and blogs. In addition, this is a list of my previous non-virtual employment: Transportation Specialist, Independent Contractor, 2001 – 2/2011 Proper maintenance and upkeep of Department of Transportation Commercial Motor Vehicle. Safely transported refrigerated goods from food processing facilities to distribution centers nation-wide. Responsible for customer service related issues and contract negotiations. Accomplishments: Earned consistent commendations for exemplary service delivery. Regularly received compliments regarding professionalism and customer service follow-up. Recognized for ability to quickly establish rapport with customers. Market Research/ Sales, Various Companies, 1987 - 2000 Conducted market research projects for clients. Designed survey material and participated in the propagation of data collected. Sales positions were for small companies that sold magazines, fund raising firms as well as a pharmaceutical company selling high-end vitamins via telephone. Accomplishments: Successfully recruited, trained and motivated telephone workers to gather required data from respondents. Proved the ability to multitask, managed up to 25 person telephone crew, resolved customer issues and excelled within a demanding, high-volume setting. Excelled in each of the sales positions by passing weekly and monthly sales quotas. Collections Manager, Cadillac Credit Bureau, Cadillac, MI 1980 – 1987 Recruited, hired, trained and managed collection 10 collection agents. Successfully motivated each to excel in the field. Accomplishments: Successfully recruited, trained and motivated collectors to excel in their collection efforts without resorting to “strong-arm” tactics. Taught them the importance of respecting the people they were contacting. End result was a 130% increase in overall collections revenue and a stronger, more successful collection department.