Image de profil de okechukwu1
@okechukwu1
Drapeau de Nigeria Port Harcourt, Nigeria
Membre depuis le 24 novembre 2015
4 Recommendations

okechukwu1

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I've always felt that being a good communicator was a vital part of any endeavour in life. So, I have made it my goal to incorporate that into all I do, particularly with my written and spoken English. Working to get you the right solutions and delivering projects within agreed-upon parameters are things I pride myself on. My determination to succeed in the course of a given task is evident in my ability to learn quickly and persist when faced with adversity. Some of the popular tools I have used and become familiar with include; Zendesk Support, Comm100, Trello, Bitbucket, HubStaff, Slack, Asana, ActiveCollab, G Suite, Outlook, GoDaddy, Discord, ManyChat, Zoho Mail as well as a host of other productivity tools. My results speak loudly: nothing but 5-star reviews, a 16% rehire rate and all awarded jobs completed on time and budget. Give me the opportunity and I WILL deliver CONSISTENT QUALITY results for you. Click the HIRE button and let me know how I can help YOU today!
$20 USD/hr
61 commentaires
6.3
  • 100%Travaux complétés
  • 98%Selon le budget
  • 100%Dans les temps
  • 14%Taux de Réembauche

Portfolio Items

Avis récents

Expérience

Community Manager

Sep 2018 - Dec 2018 (3 months)

As Community Manager, I was in charge of finding and scheduling content for our Instagram, Facebook and Twitter pages using Hootsuite. I was also in charge of ensuring that fan comments and reactions were always engaged. Instagram - [login to view URL] Facebook - [login to view URL] Twitter - [login to view URL]

Project Manager

Jun 2018 - Nov 2019 (1 year)

As Project Manager, I am responsible for ensuring all projects are completed within the desired timelines. I also work to maintain the company culture and act as a liaison to higher management. Client communications are also an integral part of this role.

Customer Support Chat Agent

Feb 2017 - Jul 2018 (1 year)

As a Customer Support Chat agent, I was tasked with helping customers ensure their papers were filled correctly. I also processed refund requests, gave status updates and trained junior colleagues. The ultimate goal was always customer satisfaction.

Éducation

B. Eng Civil Engineering

2008 - 2013 (5 years)

Masters in Engineering Management

2017 - 2019 (2 years)

Certifications

  • US English Level 1
    98%
  • Numeracy 1
    96%
  • Preferred Freelancer Program SLA
    94%
  • US English Level 2
    90%
  • UK English 1
    83%

Vérifications

  • Connecté à Facebook
  • Freelance Préféré
  • Paiement vérifié
  • Téléphone Vérifié
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