Dear Sir or Madam: My name is Niki McAfee, and I have worked in the Customer Service field for over 10 years. I have experience with working from home, and have no problem getting assignments or tasks done. I have experience working in Word, Excel, Access, PowerPoint, and Publisher. I am very reliable and dependable. I look forward to working with you soon. Thank you for all that you do! Sincerely, Niki McAfee