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@nids21
Drapeau de India New Delhi, India
Membre depuis le 15 octobre 2017
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nids21

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I have worked for several projects like: Workforce Management (creating planners for calls) US Staffing(End to End recruitment) B2B process (contact sourcing & surveys) Most of my work was on MS Excel. Handled many tools like: Taleo, MS-Office, Citrix(IBM), Lotus Notes Database, SAP, Siebel, Content Manager (IBM), KRB (Kenexa Recruiter Brassring), SnagIt, PowerPoint, eWFM ,IEX, GOLD, Outlook Computer Proficiency: MS Word, Excel, Power Point & Internet
$10 USD/hr
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Expérience

Sr.Associate Planning & Reporting

Jun 2011 - Jan 2015 (3 years)

Worked for Workforce Management Team o Scheduling the Team Meeting, training programs and Focus Group as per the LOB requirement. o Updating Capacity Planning Tracker weekly and monthly. o Analysis the Call volumes and AHT from the historical patterns for update the forecasted and Actual volumes in the planner. o Preparing Planners and set the targets for each day to meet LOB SL target. The planners helps SLC (Service Level Champs) sitting in US in meeting the targets.

Process Associate

Jun 2008 - Dec 2010 (2 years)

Worked for US recruitment End to End recruitment, Creating offer letter, Managing online screening test, Managing online medical test, Updating data of candidate’s in SAP and creating welcome packs for candidates.

Process Associate

Nov 2006 - May 2008 (1 year)

Worked for B2B process Job Profile: Online surveys and Contact sourcing

Éducation

MBA

2010 - 2012 (2 years)

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