Nick W.

Automation team member that designed and implemented deployment systems for hundreds of applications, helped build integration systems (CI) between multiple technologies. This includes static data center and cloud data center (amazon ec2) implementation and deployments to physical and virtual machines. Created business process/health dashboards for management. Large sets of data with multiple integration points on many different tools and technologies. Maintaining SCM (svn/git) for the entire company.

System Administration II working at many different levels of the organization's culture. Provided the company with it's first highly accurate CMDB with integration points from servers, distribution routers and media cables within the data center (dependency mapping). And social integration points of owners, etc... Worked directly with each responsible team to deliver exactly what they needed from the CMDB. Provided fast support and great customer service. Delivered the product from our own in

System Administrator that worked on documentation, knowledge transfer, training other groups and system troubleshooting. Provided reports, analyst of the reports and gave possible solutions to reoccurring events within our production environment. Many times implemented those solutions for permanent fixes to reoccurring issues. Was on-call for windows and linux tier 3 support. (rotating system) Documentation was a large task as there was barely any before we started with this team and it took awhile

Systems Analyst for the networking operations center (NOC/ITOC). Which included many different responsibilities. These ranged from server administration/troubleshooting to network setup/troubleshooting and tape backup management. Worked on 2nd shift and also provided the company flexible working times to help the team out when needed. Was the first level of support for system and network outages. Was the communications hub out to the entire company for communications about outages. Also worked on gett

Worked in the DOC - Desktop Operations Center. This was tier 3 support for desktop and printer related issues for the entire company. Worked on Windows XP Professional and enterprise printing systems. Helped customers resolve issues on their desktops, helped setup printers around the campuses (interfacing with remote technicians) and troubleshot printer issues remotely or in person. Worked on a rotating on-call position which supported the company globally at any time of the night. Desktop issues ranged