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@najithm
Membre depuis le 24 mai 2011
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najithm

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I am an IT professional with 8 years of professional IT and other industry-level experiences. I have both local IT support experience as well as remote support experience. Throughout my career, I adhere to recommended ITIL processes and gained high-level knowledge in Change Management, Incident Management, Problem Management, and Major Incident management. Also, I am closely working with Windows Desktop Operating Systems ( Win XP/ 7 /8 /10), Windows server OS(2003-2016), AD, DHCP, DNS, LAN, WAN, VPN, MS Exchange (2003-2013), Microsoft System Centre Virtual Machine Manager, Hyper-V, VMware, CISCO UCS, Storage, Citrix, Backups [VEEAM, Backup Exec], O365, Azure, Office packages, Linux, AWS, G-suite, etc. I started my career in 2012 with Penguin and EMJAY group and then joined with MOQ digital at the start of 2015 and I was working in different roles in MOQDigital over the years and served several customers in different industries and technologies in New Zealand and Australia. Some of them are “DANONE, TIGCORP, HLB, CORMACK Packaging, Rendezvous Hotels, QUBE, etc”. I am passionate about providing accurate technical solutions and it will be a nice and easy experience to communicate with me as I am always a person with a service-oriented attitude.
$10 USD/hr
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Expérience

Technical Team Lead

Jul 2018 - Dec 2019 (1 year)

Responsibility of this role is to manage a team over 10 to 15 engineers and work for best practices for the improvement of customer IT environments and support. We provided remote technical support to Clients based in Australia and New Zealand - Supporting remotely form Sri Lanka using high end remote supporting tools like LogMeIn, Kaseya and Bomgar. Responsible to manage the client data centres remotely and all their ICT managed services.

Senior Systems Engineer (Assistant Team Lead)

Mar 2015 - Jul 2018 (3 years)

Responsible to manage customer datacentre operations and monitoring them for optimal performance. Technologies used: Windows Desktop Operating Systems, Windows server OS, AD, DHCP, DNS, LAN, WAN, VPN, MS Exchange 2010, Microsoft System Centre Virtual Machine Manager, Hyper-V, VMware, CISCO UCS, Storage, Citrix, Backups [VEEAM, Backup Exec], O365, Azure, Office packages 2010/2013/2016, Linux, AWS, G-suite and etc.

Senior Systems\Network Administrator

Sep 2013 - Mar 2015 (1 year)

Continued the technical duties handled as systems administrator and I was handling the budgeting and asset management tasks as the senior systems administrator and the assistant to CTO. Prepare Annual IT budget for the group IT requirements. Implemented and maintained Asset registry for the company IT assets and maintained quarterly.

Systems\Network Administrator

Mar 2012 - Sep 2013 (1 year)

Supported for over 500 PCs, 20 servers, LAN and WAN environments in their head office and factories which were in different remote locations. Technologies used: Windows Desktop Operating Systems, Windows server OS 2003/2008, AD, DHCP, DNS, LAN, WAN, VPN, MS Exchange 2003/2010, VMware, Storage, Citrix, Backups [Backup Exec], Office packages 2003/2010/2013 and etc.

Éducation

BSc in Management Information Systems

2008 - 2012 (4 years)

Qualifications

AWS Certified Solutions Architect Associate (2019)

Amazon Web Services (AWS)

AWS Certified Solutions Architect Associate

Exam 411: Administering Windows Server 2012 (2017)

Microsoft

MCSA

Exam 410: Installing and Configuring Windows Server 2012 (2017)

Microsoft

MCSA

Exam 346: Managing Office 365 Identities and Requirements (2017)

Microsoft

MCSA O365

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