Reliable and on time. These are the words my client use to describe me. With 3 years working experience, my job consist of provide technical support, server and network monitoring, handling calls and escalating tickets.
My Skills:
Remote IT Technical Support
Remote IT Helpdesk
Remote IT Support Analyst
I am familiar using these tools for monitoring:
PRTG Network Monitoring, Wireless Lan Controller, Active Directory (AD), Dynatrace DCRUM, VMWare, F5 load balancer, IBM Spectrum, Solar Wind, Veritas NetBackup, Nagios.
If you are interested with any of my services, do not hesitate to contact me.
Warmest regards,
Naiff Ahmed