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Executive DirectorJul 2003 - Jun 2004 (11 months)
Writer of marketing material, training systems, and reporting processes associated with staff development, student tracking, state compliance, and web sites. Director of residential, therapeutic, academic, and marketing departments. Provided sales/marketing training, staff workshops, student workshops, and parent workshops.
Writer, Speaker, and Product DeveloperMay 2003
Author of "The Strong Model of Interaction and Intervention," a training system based upon Systems Theory. Author of dozens of industry, product, and keyword-specific websites, and hundreds of web pages associated with teen help, treatment programs, and systems theory. Developer and facilitator of all seminars, workshops, and training series associated with the company.
Transitional DirectorJan 2000 - Apr 2003 (3 years)
Writer and developer of numerous workshops and training systems for line staff, teachers, students, and parents, all based upon motivational systems and systems theory. Manager of all staff and students in the transitional department.
Indie Novelist and MarketerJan 1997
Writer of the Henchman of Souls novels, developer of the Henchman of Souls novel and gaming websites. Digital marketer, merchandising, and product promotion strategist.
Treatment ProviderMay 1993 - Feb 2001 (7 years)
Provider of residential treatment services for troubled teens in accordance with the guidelines of the Teaching Family Model. Managed all student tracking, reporting processes, and communications with the state and the parent organization.
Unit Manager and Corporate TrainerAug 1990 - Apr 1993 (2 years)
Developed and facilitated workshops in the corporate training department. Primary researcher and writer of the Prime Option Visa (later Master Card) technical training manual for the company's customer service department. Winner of DCSI's Excellence Award for commitment and excellence in the process. Manager of Level 2 Collection Team, providing or overseeing all staff development, training, reporting, motivational implementation, and goal acquisition for the unit.
Masters Degree1990 - 1999 (9 years)
Excellence Award (1992)Discover Card Services, Inc. (DCSI)
I was nominated and selected for the award in recognition for my research, writing, development, and publication of the Visa customer service training and compliance manual for Prime Option Visa (later Prime Option Master Card). In support of the nomination my ongoing work as a corporate trainer for DCSI did not suffer; my multi-department, multi-company, and multi-industry research resulting in a single, exceptionally functional product was cited; and my constant good nature in the midst of heavy work load and navigation of numerous personalities and agendas was underscored.
PLDC Honor Graduate (1986)US Army
Top class graduate of those who participated with me in the Army's Primary Leadership Development Course (NCO Academy).
Eagle Scout (1984)Boy Scouts of America
I earned my Eagle Scout while participating as a 3rd-year staff member of the Timberline Leadership Corps, two months before joining the Army.
Henchman of Souls, Shades of Life
Writer of the Henchman of Souls novels, initially published traditionally, and now in preparation for mainstream publication. Writer and author of all websites, ad copy, and promotional materials associated with the novels, the upcoming gaming platforms, the offline gaming systems, and all publicity materials.
Prime Option Visa Customer Service Manual
Researcher and technical writer of the Prime Option Visa Customer Service manual, for which I received the DCSI Excellence Award.
Positive Peer Culture Training Manual
Writer and developer of the staff, student, teacher, and parent training manuals and workshops on Positive Peer Culture.
PPC Training Manuals
Writer and developer of the separate staff, student, teacher, and parent training manuals and workshops on Positive Peer Culture, with specialized integration of Live Space Crisis Intervention and Systems Theory.
The Strong Model of Interaction and Intervention
Researcher, writer, and developer of The Strong Model of Interaction and Intervention, based upon Systems Theory. This model has been showcased on websites, in videos, in seminars and workshops, and has been implemented in treatment settings, corporate training environments, and family settings. I have written virtually all of the training and multimedia materials available on the Strong Model.
Treatment Setting Websites
I am the writer and developer of dozens of websites dedicated to hundreds of topics, concepts, and key words in the treatment industry.
Researcher, writer, programmer, blogger, and developer of dozens of websites in numerous industries. These industries include real estate, travel, health, fitness, Chile, sales, GoPro video products, and many others.
In addition to many other research papers, I am the author of two Masters theses written in correct APA style. I am familiar with solid, quality research, correctly formatted, with compelling presentation. I never plagiarize. My work can always be verified as undeniably unique and properly cited.