Image de profil de muhabmaselim11
@muhabmaselim11
Drapeau de Egypt Helwan, Egypt
Membre depuis le 23 novembre 2016
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muhabmaselim11

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VA/CSR/Content Writer
Muhab has been working as a content writer for more than three years. He has written +1,000 articles covering a broad array of topics. In addition to his experience in content writing, Muhab has a solid background in customer service and a fundamental understanding of basic programming concepts in multiple languages. Muhab currently works solely as a freelance, so he will be available to add, remove, or modify content as long as the project is ongoing.
$10 USD/hr
1 commentaire
1.2
  • 100%Travaux complétés
  • 100%Selon le budget
  • 100%Dans les temps
  • N/ATaux de Réembauche

Portfolio

Avis récents

  • image de shivavma2015 15 Articles Total 15000 Words for My New Blog $40.00 USD

    “Great experience working with him. His writing skills are good and he is experienced person. I never had to guide him like I do for noobies. Will Work with you again.”

Expérience

Part-time Receptionist

Step Inn Guesthouse Aug 2016 - Nov 2016 (3 months)

Record online/walk-in reservations. Check guests in and out. Explain available routes and transportation in Kuala Lumpur.

Bilingual Contact Center Representative, Home Services - Etisalat UAE

Raya Contact Center Jun 2015 - Jul 2016 (1 year)

Respond to customers bill-related inquires. Remotely troubleshoot technical difficulties concerning landlines, IPTV and HIS. Explain and promote available packages and services. Help customers in submitting new services requests. Assist clients in following up on submitted requests. Record call nature and type after each call.

International Account Advisor, Telecommunication - Vodafone Ireland

Vodafone International Services May 2014 - Jun 2015 (1 year)

Answer customers bill-related queries. Advise clients with a step-by-step guide to troubleshooting GSM/WCDMA/LTE-related networking issues. Explain and promote packages and services. Record clients’ requests and documented the events of each interaction in writing.

Part-time Graphic Designer

G-Arts Mar 2014 - May 2014 (2 months)

Meet and take down customers requests. Design 2D graphics using CorelDraw. Operate a CNC laser-cutting machine.

Éducation

Bachelor of Commerce

Cairo University, Egypt 2010 - 2014 (4 years)

Qualifications

Certificate of Appreciation (2014)

The Egyptian Exchange

Granted by The Egyptian Exchange in collaboration with Stock Riders and COMET 2014 for participating as a delegate in COMET Simulation Conference 2014 held at the EGX’ Smart Village premises.

Certifications

  • US English Level 1
    85%

Vérifications

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