Email Support for eBay Australia

par mrsacoba

Responsible for answering emails for the investigation department of eBay Australia

image of username mrsacoba Flag of Philippines quezon city, Philippines

Me concernant

I have been in the BPO industry for 7 years now as a Customer Service Representative. I have impeccable English grammar both in speaking and writing. I am experienced in handling inbound calls, chat support and email marketing from different US and Australian based companies of different fields such as telecommunications, financial institutions and retail companies. I can determine customer's needs through enhanced probing techniques, then promotes and recommends products and services based on interests to establish long-term customer value. I had extensive trainings on several tools such as CRM, Citrix, LivePerson, internet browsers and MS Office to name a few.

$3 $ US / h