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Virtual Assistant on FreelancerMay 2019
Looking to supplement my income with using my skills in web researching (i.e.: locating vendors, inquiring on rates and fees), booking appointments or meetings, data entry into CRM databases, proofreading and editing documents. I have my own office where there are no background noises or interruptions. English is my native language with excellent grammar and spelling skills.
Customer Service Sales RepresentativeNov 2015
Crew2-The Home Services Specialists, is the number one installer for The Home Depot. Rheem is one of the top manufacturer's in water heaters in North America. As a part-time member of the team with my role as a Customer Service Phone Sales Representative specializing in Rheem water heaters, I have successfully achieved an 80% rate at booking Rheem water heater installations. We're a one-stop shopping experience for The Home Depot customers!
Bakery Sales Counter SpecialistJan 2015 - Oct 2015 (9 months)
Always greeted incoming bakery customers with a smile and provided excellent front counter customer sales, selling various freshly made bakery products (different doughs, breads, pastries, Danishes, croissants, cookies, bakery specials), and performed closing tasks.
Sales & Support AssociateSep 2011 - Nov 2012 (1 year)
I enjoyed having Condo Control Central as my client and the opportunity to work online with a very talented and successful entrepreneur who was growing his start-up SMB. Condo Control Central is a Toronto based company offering a SaaS product designed for property managers, condo residents, board members, and security/concierges. As a Customer Services Support & Sales Associate, I responded to Grasshopper inbound customer calls, submitted support tickets via Jira, and booked sales presentations.
Appointment Setter-PAAug 2011 - Aug 2012 (1 year)
Fill Your Diary Ltd ([login to view URL]) is a unique B2B senior level online appointment booking and lead generation service based in the United Kingdom. As a part-time online Personal Assistant (PA), I had a keen interest in learning as much as I could about my clients' products/services to properly represent them when calling prospects via Skype and booking sales presentations via Outlook and Google Calendar.
Virtual AssistantJan 2010 - Dec 2013 (3 years)
As a Virtual Assisting working from home on the former [login to view URL] platform, I successfully completed milestones for my clients where I specialized in: * Soft/warm sales leads outbound calling (MyPhonePeople, RingCentral, Grasshopper) * Answered inbound customer care calls (MyPhonePeople, RingCentral, Grasshopper) * Successfully booked sales presentations/meetings for clients (Outlook, Google Calendar and Mail) * Managed clients' diaries/calendars and reminders (Outlook, Google Calendar and Mail)