Product-oriented IT professional with 12 years of deep technical experience in developing, implementing, and supporting complex infrastructures for fast-growing startups in the insurtech industry. Acted as a strategic advisor for top-growing startups and their clients. Managed an IT team consisting of Software Developers, Database Adminstrators, Application Support Staff, IT Desktop Support Staff, System Engineers, Cloud migration, Design architecture, Scalability, Frontend/Backend Developers, and DevOps Engineers.
Cloud Telephony Software idea and Implementation
I created a cutting-edge SaaS solution as the creator of a brand-new call center dialer software built with advanced tech including React.js, Nest.js, MUI that is intended to improve customer communication for enterprises. This cutting-edge software gives businesses wishing to improve their call center operations a dependable, effective platform with a focus on seamless integration and simplicity of use.