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EXPLORE
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$6 USD / Hour
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Philippines (9:57 AM)
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Joined on September 24, 2010
$6 USD / Hour
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I've several data entry work experiences. This is where I specialize and I believe I can do best. Not only that, my web research, email marketing, call center and remote back office support background can also add to my qualifications.
No reviews to see here!
Experience
Freelance Data Entry Specialist/Web Researcher
Sep, 2010 - Present
•
15 years, 10 months
Odesk
Sep, 2010 - Present
•
15 years, 10 months
Below are the task I've been doing: Copy-paste data/data mining Research contact details (email address, phone, fax machine, etc) Research product and services details (yoga studio schedule, books, etc.) Lead Generation of companies and services Posting - real estate, products, blog, pictures Basic link building Sending emails Account creation Voting - online contest Categorizing Facebook profiles
Sep, 2010 - Present
•
15 years, 10 months
Customer Service Rep
Jul, 2009 - Jun, 2010
•
11 months
Transcom Asia
Jul, 2009 - Jun, 2010
•
11 months
Below are the tasks that I've handled: 1. Comcast Cable TV -verifies customer's concerns -assists customer's inquiries -activates cable box -advises customer's on what to do regarding cable box issue -provides customer's options regarding cable box -transfer calls to correct department 2. Sears -answers inquiries -processes order -up-sells -transfer calls to correct department
Jul, 2009 - Jun, 2010
•
11 months
Technical Support Rep
Feb, 2008 - Oct, 2008
•
8 months
Convergys
Feb, 2008 - Oct, 2008
•
8 months
Below are tasks handled: -acknowledges customer's concerns -offers assistance to resolve or answer customer's issue -troubleshoot internet problem of the customer (slow speed, can't browse, intermittent connection, etc) -helps customer's concern regarding email (web based and client) -provides options on what to do to resolve issue -transfers to proper department who can assist the customer's concern -thank the customer for doing business with the company -offers to par
Feb, 2008 - Oct, 2008
•
8 months
Education
University of Saint La Salle
1995 - 1999
•
4 years
Bachelor of Science in Computer Science
Philippines
1995 - 1999
•
4 years
Qualifications
Recognition Award
2008
Convergys
The certificate was given by our Team Leader, signed by the Operations Manager. It was a recognition award after a customer provided an excellent feedback with the service I've provided.
2008
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