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@mlavime
Drapeau de Philippines Cebu City, Philippines
Membre depuis le 20 avril 2012
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mlavime

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excellent and self-motivated
I am self-motivated therefore I am an employee that requires less tending and supervision I will be an asset. I pride myself in being honest because I believe honesty is a very expensive gift. My previous supervisors would agree when I say I'm a fast learner, I commit to a job and I make sure I don't just finish it but I aced it and not to mention I get it done on time. I perform best under pressure because over the years I have learned to respond to the situation and prioritize task making it not stressful but coming up to a solution that is beneficial to both the company and myself.
$2 USD/hr
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Portfolio

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Expérience

Customer Service Associate

Convergys Philippines Inc Feb 2010 - Aug 2011 (1 year)

Provide service to phone enquiries and feedback from customers. Provide immediate attention to customer's needs and follow up with appropriate solution. Assist customers with their billing and technical enquiries.

Customer Service Associate

Wipro BPO Philippines Ltd Inc Aug 2009 - Feb 2010 (6 months)

Responsible for providing good customer service. Makes sure that all metrics are met. Maintains good customer service as per required by the client

Technical Support Representative

Sykes Asia Inc Sep 2004 - Feb 2009 (4 years)

Accountable for providing high level technical response to the customers of our clients. Ensures that all communication with the customers is within the guidelines of the client. Follows prescribed problem resolution procedures. Reaches and maintains the level of technical competence and customer service skills as required. Ensures that service levels are achieved as communicated by the account manager.

Marketing Researcher

Conchology Inc Aug 2003 - Sep 2004 (1 year)

Responsible for the research of the scientific names of shells and marketing the shells.

Éducation

Information Technology

Cebu Institute of Technology, 2000 - 2003 (3 years)

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