EXPLORE

CRM Customer Support Data Entry Troubleshooting Virtual Assistant
Profile cover photo
User Avatar

M Majid K.

@mkeen29

0.0
0

0.0

0.0

0%

Customer Services|Technical support|IT sales

$5 USD / Hour

Flag of

Pakistan (7:27 AM)

Joined on January 24, 2011

$5 USD / Hour

Hi, I am committed and self-disciplined person, over 9 yr experience in Product support/retention, Appointment settings, lead generation, Customer support, Data entry and Admin related job experience working for USA and UK & Australian market. I am full time freelancer successfully completed 1000+ hours on upwork, now it’s time to proof myself on freelancer.com. I am a fulltime freelancer available for you to assist you in appointment setting, Hubspot, Zendesk, mailshake, linkedin navigator, MS-office, G-suite, JIRA, and Microsoft Dynamics. I have dedicated my room for my work with power back, Fast speed internet, 8GB ram installed laptop. I look forward to hearing from you. Regards, Majid K

Reviews
0 Reviews

No reviews to see here!

Experience

Virtual Assistant

Dec, 2018 - Present

7 years, 6 months

Upwork

Dec, 2018 - Present

7 years, 6 months

Assisting C-level executives in admin related task which includes sending emails, inbound/outbound calls, lead management, CRM admin support, cold outreach using outlook & mailshake.com, appointment setting, sales navigator and office management tasks.

Dec, 2018 - Present

7 years, 6 months

IT sales

Dec, 2016 - Jan, 2018

1 year, 1 month

AAJ Technologies

Dec, 2016 - Jan, 2018

1 year, 1 month

Generating qualified IT sales lead for different industries in the US Region. Expertise to implement cadence to analyze different touch points in CRM. Good knowledge to use account-based strategy and penetrating in these account by engaging C, D level technology executives using different mediums like Linkedin, customized emails and phone calls. Expertise to build rapport and engage the client to understand their pain points and moving toward to scheduling a qualified meeting.

Dec, 2016 - Jan, 2018

1 year, 1 month

Senior Application Analyst

Feb, 2015 - Dec, 2016

1 year, 10 months

CureMD

Feb, 2015 - Dec, 2016

1 year, 10 months

Providing 1st line technical support to the all medical practices registered with Cure MD to assist them resolving their clinical issues in Cure MD EMR, medical billing issues by analyzing them and reporting the issues to the development and get resolved in required SLA. Maintaining Logs and prioritize system and user support calls for the 2nd line support team. Responsible for providing application –troubleshooting support for centricity EMR.

Feb, 2015 - Dec, 2016

1 year, 10 months

Education

Glasgow Caledonian University

2009 - 2010

1 year

Msc. Management information systems

Flag of

United Kingdom

2009 - 2010

1 year

North West Frontier Province Agricultural University

2001 - 2005

4 years

BCS

Flag of

Pakistan

2001 - 2005

4 years

Verifications

Registered Users

Total Jobs Posted

Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)

Copyright © 2026 Freelancer Technology Pty Limited (ACN 142 189 759)