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$10 USD / Hour
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United Kingdom (3:05 AM)
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Joined on October 28, 2010
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1 Recommendation
$10 USD / Hour
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Hard working and able to work to a deadline as represented by my Economics 2.1 Bachelor of Arts, I also hold three ‘A’ levels and a full Financial Planning Certificate in the Assurance Industry. I relish a challenge and look forward with enthusiasm to new experiences and subject matter with which to expand my existing knowledge in these fields. I am skilled in office computing, this is reflected in that I have a Level 3 European Computer Driving Licence and in consequence am familiar with all Microsoft Office base packages including Word, Excel, Access, and Powerpoint. Professional in my approach to work, I uphold a high calibre of work in all that I do. I look forward to hearing from you soon. Ian Moore, FPC, BA (Hons) 2.1
Verifications
E-book publication: Freshwater Fish of The United Kingdom

Life in the UK - Citizenship Test Training Video Series:
E-book publication: Freshwater Fish of The United Kingdom

Life in the UK - Citizenship Test Training Video Series:
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Experience
Customer Relations Case Consultant
Feb, 2001 - Jun, 2003
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2 years, 4 months
Royal London Assurance
Feb, 2001 - Jun, 2003
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2 years, 4 months
Complaints Case Officer, Royal London Assurance. (internal transfer from UAG) Regulatory complaints: Evaluate complaints for a wide range of clients. Investigating and resolving problems while maintaining relationships and monitoring case progress.
Feb, 2001 - Jun, 2003
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2 years, 4 months
Historical Business Review Officer
Sep, 1999 - Jan, 2001
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1 year, 4 months
United Assurance Group
Sep, 1999 - Jan, 2001
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1 year, 4 months
Historical Business Review Officer, United Assurance Group. Assessing suitability of sales etc. Including: peps, with profit and unit linked endowment contract, personal pension plans, term assurance policies, whole of life protection plans.
Sep, 1999 - Jan, 2001
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1 year, 4 months
Education
Liverpool John Moores University
1995 - 1999
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4 years
Economics (BA) Hons - 2.1 achieved.

United Kingdom
1995 - 1999
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4 years
Qualifications
European Computer Driving Licence
2013
British Computing Society
ECDL Level 3 – Advanced: ECDL / ICDL is delivered in 148 countries / territories through a network of National Operators. Each National Operator is responsible for implementing the programmes on a national level. Powerpoint (2010): (Slideshows & Presentations) On completion of this module I am able to: • Understand target audience and venue considerations in presentation planning. • Create and modify templates and format slide backgrounds. • Enhance a presentation using built-in drawing and image tools. • Apply advanced chart formatting features and create and edit diagrams. • Insert movies and sound and apply built-in animation features. • Use linking, embedding, importing and exporting features to integrate data. • Work with custom slide shows, apply slide show settings, and control a slide show. Benefits of ECDL / ICDL Advanced Presentation: • Allows users to become more confident, efficient and effective in using a presentation application. • Proves mastery of the application • Enables users to plan and design more effective presentations • Improves user’s productivity • Provides an internationally recognised qualification Excel (2010): (Spreadsheets) On completion of this module I am be able to: • Apply advanced formatting options such as conditional formatting and customised number formatting and handle worksheets. • Use functions such as those associated with logical, statistical, financial and mathematical operations. • Create charts and apply advanced chart formatting features. • Work with tables and lists to analyse, filter and sort data. Create and use scenarios. • Validate and audit spreadsheet data. • Enhance productivity by working with named cell ranges, macros and templates. • Use linking, embedding and importing features to integrate data. • Collaborate on and review spreadsheets. Apply spreadsheet security features. Benefits of ECDL / ICDL Advanced Spreadsheets: • Allows users to become more confident, efficient and effective in using a spreadsheet application. • Proves mastery of the application. • Enables users to produce better reports with deeper data analysis. • Improves user’s productivity. • Provides an internationally recognised qualification. Access (2010): (Databases) On completion of this module I am able to: • Understand key concepts of database development and usage. • Create a relational database using advanced table creation features and complex relationships between tables. • Design and use queries to create a table, update, delete and append data. Refine queries using wildcards, parameters and calculations. • Use controls and subforms to enhance forms and improve functionality. • Create report controls to perform calculations. Create subreports and enhance report presentation. • Enhance productivity by working with macros and use linking and importing features to integrate data. Benefits of ECDL / ICDL Advanced Database: • Allows users to become more confident, efficient and effective in using a database application. • Proves mastery of the application. • Enables users to retrieve and produce higher quality management information. • Improves user’s productivity. • Provides an internationally recognised qualification. Word (2010): (Word processing) On completion of this module I am able to: • Apply advanced text, paragraph, column and table formatting. • Convert text to a table and vice versa. • Work with referencing features like footnotes, endnotes and captions. Create tables of contents, indexes and cross-references. • Enhance productivity by using fields, forms and templates. • Apply advanced mail merge techniques and work with automation features like macros. • Use linking and embedding features to integrate data. • Collaborate on and review documents. Work with master documents and subdocuments. Apply document security features. • Work with watermarks, sections, and headers and footers in a document. Benefits of ECDL / ICDL Advanced Word Processing: • Allows users to become more confident, efficient and effective in using a word processing application. • Proves mastery of the application. • Enables users to produce and manage large, complex word processing outputs. • Improves user’s productivity and saves time. • Provides an internationally recognised qualification.
2013
Financial planning Certificate
1999
Chartered Insurance Institute
Stages 1, 2, and 3 completed and passed 1999.
1999
Publications
Life in the UK - Passing The British Citizenship Test
www.udemy.com
Life in the UK - Passing The British Citizenship Test Life in the UK is designed for individuals aspiring to sit the British Citizenship Test. Valid from 25/03/2013. Life in the UK is a course concerning, not surprisingly, life in the UK. Its is designed to assist you in passing the Life in the UK Test, and leave you on the road to becoming a UK Citizen. Materials include video file presentations - structured to facilitate ease of understanding for limited English speakers. The course is structure
Certifications
Basic Numeracy
US English
UK English