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Membre depuis le 17 août 2016
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7 years in total of call center experience. Handled inbound call as well as became an Analyst at Aegis People Support. I basically listen and analyze calls handled by our agents and provide reports to our clients, I also provide resolutions and ideas on how our account can improve first call resolution and provide genuine customer satisfaction without compromising quality. I also worked as a Subject Matter expert for a financial account at Cognizant Tech Sol. I also handle inbound calls for clients and internal support line for my colleagues. I am new to online/home based job, honestly. However, I am dedicated and believe to have a strong attention to details. I have also experiences with admin task during the course of my 7 years , I am very much willing to be trained and hunger for product/process knowledge because I want a work on a job that i fully understand what I am doing and deliver satisfaction to my clients.
$3 $ US / h
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