Jonathan W.

I have more than 10 years of customer support experiences with stints in some of the hardest industries to support. Five of those years have been in an IT support analyst role. I’ve helped people with issues as simple as using their cell phone, to large manufacturers tracking down issues in their consumer electronics lines, to organizing Office 365 rollouts with a large hardware deployment spread between five facilities. I can make sure your customers are happy which builds customer retention and loyalty. I can build your brand. Do you need technical web content writing? I can do that, too!