mbuenic

Nine (9) years of proven ability to handle several tasks at different fields. Adaptable in changing situations, works independently, efficient, organized and trustworthy. SKILLS OFFICE SKILLS Office Management Records and Files Management Database Administration Travel Coordination Bookkeeping Financial Reporting Customer Relationship Management Office Equipment Operation Telephone and PABX Switchboard Operation COMPUTER SKILLS MS Word MS Excel MS Power Point MS Access Application MS Outlook/Mozilla Thunderbird Paint Internet/Mozilla Firefox Access Adobe Photoshop Pagemaker Corel Draw Lotus Application Quick Books Application 60 wpm typing speed RELATED WORK HISTORY Baniqued & Baniqued Law Office, May 2006 – March 2009 ADMINISTRATIVE CLERK Updated and monitored Monthly Cash Receipts Summary – soft file and journal book; Prepared Monthly and Quarterly Output VAT; Monitored Partners Distributive Shares and prepared summary report monthly; Updated and monitored lists of accounts receivables; Followed-up collections weekly; Reviewed billing statements; Composed and prepared transmittal letters and other correspondences; Monitored and controlled office supplies; Supported and assisted lawyers on pleadings to be filed with the court, prepared necessary affidavit of service, return cards, envelopes and labels; Filed documents in an organized manner; Coordinated messenger requests; Assisted lawyers in other document and office matters; Provided technical supports. PGA Cars, Inc. (Porsche Center Philippines), March 2004 – May 2006 BUSINESS SUPPORT STAFF / PPN MARKET COORDINATOR Maintained records and prepared monthly sales reports; Prepared billings; Maintained files in organized manner; Did travel arrangements for trainings abroad; Did the order for payment, petty cash and other office requests for After Sales Department; Coordinated with the Asia Pacific Regional Centre for any technical concerns; In-charged with the Porsche Partner Network (PPN) via Internet setup (and concerns) of market users; Entertained clients and their concerns in the absence of service advisor and technicians; Placed orders for parts and coordinated status with the aftersales manager and service advisors; Reported new sold vehicles for its warranty coverage; Prepared warranty parts, its supporting technical documents, and coordinated shipment back to Germany; Provided assistance in reporting parts and services that are still under warranty; Did meeting minutes; Performed other tasks as required. Centennial Auto Services, Inc., January – October 2003 SECRETARY Encoded vehicles’ repair estimates, billing statements, invoices and other business related documents; Edited and printed pictures of damaged vehicles using Adobe Photoshop and Adobe PageMaker applications; Layouted forms; etc. Tactical Mix Marketing Communication Services, October 2001 – January 2002 OFFICE ASSISTANT Performed secretarial works related in marketing and advertising. Innodata Philippines, Inc., December 2000 – October 2001 TELEPHONE OPERATOR/RECEPTIONIST Received, screened and transferred incoming calls to the right party using the Telephone System Switchboard; Assisted and directed visitors and applicants; Sorted and distributed incoming letters and correspondences to various departments; Trained in Customer Service Department for US clients. Easycall Communications Phils., Inc., July 1999 – August 2000 ASST. LINE SUPERVISOR/TEAM LEADER/MESSAGE HANDLING SPECIALIST/FOOD ONLINE DELIVERY CALL CENTER STAFF/PABX OPERATOR Lead other Message Handling Specialists; Attended to inquiries, concerns and complaints of clients/customers as Asst. Line Supervisor; Received, encoded, edited messages and transmitted it to various pagers; Took orders for deliveries (Wendy’s, Shakey’s and Kenny Rogers account) and transmitted it to the respective branch; Operated the PABX and took-charge in special posts. EDUCATION Systems Technological Institute Learning Center, 2000 Diploma in Computer Studies Mandaluyong High School, 1995 – 1999 Diploma in Secondary Education Certificate in Secondary Basic Computer Literacy