Image de profil de lvbiadelobien
@lvbiadelobien
Drapeau de Philippines Cebu City, Philippines
Membre depuis le 6 mars 2019
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lvbiadelobien

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I believe I am highy capable of the task, as I have had the necessary skills and experiences to successfully do the job. I have been in the BPO or Outsourcing industry for almost 10 years now. I have done SEO, Virtual Assistance, Article Writing, Customer Support, Technical Support, Email and Chat Support, Outbound Sales, Lead Generation, Appointment setting, Hardcore Selling. I also previously work as a managing officer to a BPO company here in Philippines, where I do real-time monitoring, real-time coaching and I do strategic planning, so that the agents would be able to perform at their highest level and to make the company more efficient and more sustainable as well.
$4 USD/hr
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Portfolio

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Expérience

Managing Officer

Jul 2017 - Oct 2018 (1 year)

Managing the company, the accounts or campaigns and the man power.

Outbound Sales Representative

Oct 2015 - Sep 2016 (11 months)

We had several outbound campaigns at Executive Boutique. We've had back brace, SEO campaigns, Anti Virus campaign, Survey, Data validation.

Technical Support

Jan 2014 - Sep 2015 (1 year)

I have worked with AT&T direct TV as a technical support. I have handled customer's concerns and troubleshooting.

Customer Support

Jul 2013 - Dec 2014 (1 year)

I have done customer support for eBay Australia and I have been with 3 different LOB's. I have worked under "Selling" department where we assist seller's concerns. Especially with their listings. I've also worked under "Buying" Department, where we assists buyer's concerns. Lastly, I've worked under "M2M" department, where we assist both seller and buyer's concern. Especially with item not received and significantly not as described items.

Outbound Sales Representative

Mar 2012 - Jun 2013 (1 year)

We had several campaigns at Avidroff Inc. We done hardcore selling for medical life alarm pendant, We've done appointment setting for solar companies. Lastly, we've done hardcore selling with telecommunications services and do telephone switching.

SEO, Virtual assistant

Mar 2010 - Mar 2012 (2 years)

I have done backlinks analysis, Blog commenting, Article writing, Wordpress, Senuke x and etc. I have also worked as a virtual assistant for real estate.

Éducation

BS Psych

2011 - 2013 (2 years)

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