Responsibilities and Accomplishments o Attended Customer Support concerns of the site, answered queries, responded to complaints and suggestions from users and non-users alike; o Ensured that internal business partners know what users and/or customers are saying by proactively seeking, analyzing and sharing learning; o Supervised and monitored user-generated content on company website, using company's admin systems; o Handled feature sections of the website, and market its products and services.

Responsibilities and Accomplishments o Handled financial, accounting and budget issues and affairs of the project; o Assisted in the preparation of Technical and Financial Reports submitted to EC; o Facilitated the panel discussions, seminars and investment forums on cultural, global, social and political issues and affairs held for the project; o Assisted on the Integrated Management System (IMS) Certification.