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@laurasandg
Drapeau de Canada Kitchener, Canada
Membre depuis le 5 mars 2019
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laurasandg

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I graduated from the Honours Business Administration career located in Kitchener, Ontario. I have over 3 years of experience as an administrative assistant and customer service. I am well-knowledgeable in Microsoft Suite (Word, Excel, PowerPoint, and Publisher), data entry, Google drive/docs, and typing. My services include but are not limited to web research, data entry, e-commerce related tasks, translations (English, Spanish) making flyers, banners, pamphlets, pdf, product photography, image editing, basic website design using website builders, social media administration, PowerPoint presentations, internet research, and social media marketing I am meticulous in everything I do, I am trustworthy, respectful of deadlines, and I want us both to be proud of the work being done. I am a strong planner and a problem solver who readily adapts to changes works independently and exceeds expectations.
$8 USD/hr
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Portfolio

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Expérience

Front End / Cashier

Sep 2016 - Nov 2017 (1 year)

Scanned groceries and ensured proper price scanning. Balanced daily cash register receipts and providing quality customer service Answered customers' questions and provided information on procedures Receive payment from customers by cash and credit card, issue rain checks, refunds, credits to customers, gift cards, give credit to Coinstar users, ability to use a Point of Sale System (POS), coupons Proven ability to operate a cash register and manage drawer

Receptionist

Dec 2014 - Dec 2014 (1 month)

Christmas coverage as a receptionist for the month of December at Rogers

Administrative Intern

Jun 2014 - Sep 2014 (3 months)

Strong computer literacy, with an ability to learn new programs quickly and efficiently Received deliveries and sorted mail Lead the front desk, providing reception coverage in person and over the phone, answering questions and providing helpful solutions Handled incoming inquiries and determined customer’s needs Helped to organize the "Waffles in the Warehouse" event, performing event set-up and ensuring all logistics were in order, and welcoming guests to the event

Handmade Jewelry Designs

Mar 2014

Making handmade jewelry sold as is or personalized. working with different techniques and materials.

Events Promotion/Assistant

Aug 2011 - Nov 2013 (2 years)

Lead the front desk, providing reception coverage in person and over the phone, answering questions and providing helpful solutions Distributed and updated promotional materials for the festival and Kitchener Farmers Market Distributed and updated promotional materials for the festival Festival of Neighborhoods Assisted in other fun-related activities such as raffle draw for the neighborhood, games for kids and album making Helped the Program Finale event

Overseas Sales Representative

Sep 2009 - Dec 2011 (2 years)

Created marketing material for Latin American clients based on client needs Promoted products using the phone and email Researched country-appropriate industry technical terms across Latin America, and researched companies who would be potential customers Received deliveries and sorted mail ave quotes to potential customers of the anticipated costs for their orders Performed follow-ups with potential customers via phone and email

Éducation

International Event & Wedding Planning Professional (IEWP)

2014 - 2015 (1 year)

Honours Business Administration

2013 - 2014 (1 year)

Medical Lab Assistant

2004 - 2005 (1 year)

Qualifications

Worker Health and Safety Awareness in 4 Steps (2016)

Region Of Waterloo

The Occupational health and safety awareness training provides a basic understanding of the Occupational Health and Safety Act (OHSA) · Step 1: Get On Board · Step 2: Get in the Know · Step 3: Get Involved · Step 4: Get More Help

Service Excellence, OTEC (2016)

Region of Waterloo and OTEC

Develops awareness about the importance of service and to create service skills for the delivery of consistent and excellent customer service

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