I am a alumnus of the University of Illinois Urbana-Champaign with a degree in Communications. I am currently working on my Masters in Human Resource Management from Keller Graduate School of Management. I have over 12 years of experience in customer service with over 2 decades of experience in data entry and processing. I have worked in retail and auto insurance. I am proficient in Adobe Photoshop, Microsoft Excel, Word and Powerpoint.