EXPLORE


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$9 USD / Hour
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Philippines (10:23 AM)
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Joined on January 9, 2011
$9 USD / Hour
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I graduated Bachelor of Arts in International Studies from the University of San Jose Recoletos last March 2012. I am hardworking and can do series of tasks. I worked in a consulting company for 2 years and 8 months (July 2012 to March 2015) as a Software Engineer Analyst in terms of SAP sales and distribution. I was employed at a call center for 2 years (March 2009 to March 2011). I had my on the job training at the Department of Foreign Affairs Manila for one month. I am patient and I make sure that I do things right the first time. I have the dedication to public service. I am passionate in serving people especially those in need.
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Experience
Customer Service Executive
Mar, 2015 - Present
•
11 years, 4 months
Prosegur Singapore Pte Ltd
Mar, 2015 - Present
•
11 years, 4 months
I work as a customer service executive/concierge. My job is generally guest relations specifically attending to the needs of the visitors. Report emergency cases, receive incoming calls and update the status of the area.
Mar, 2015 - Present
•
11 years, 4 months
Software Engineer Analyst
Jul, 2012 - Mar, 2015
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2 years, 8 months
Accenture Inc
Jul, 2012 - Mar, 2015
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2 years, 8 months
Assist users encountering issues using SAP system in terms of sales and distribution functionality. Handle problem tickets by finding the permanent fix to an issue. Contribute in decreasing the number of tickets raised by the users. Deal with the issues raised by interacting with users on their expected outcome. Create testing once there is a proposed fix and request users to do user acceptance testing.
Jul, 2012 - Mar, 2015
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2 years, 8 months
Education
University of San Jose - Recoletos
2008 - 2012
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4 years
Bachelor of Arts in International Studies

Philippines
2008 - 2012
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4 years
Verifications