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CSR/Patient RelationsJan 2010 - Aug 2011 (1 year)
Medical billing, insurance verification, medical documentation, patient relations assist in sales and installations of DME. Work with doctors to get required documentation signed for orders and billing. I have many contacts at many doctors' offices and insurance companies in which builds rapport to thoroughly complete and process all orders needed.
Guest RelationsFeb 2009 - Feb 2010 (1 year)
Hospitality management. I oversaw that all guests at the hotel are properly taken care of to ensure a positive stay with future residual business. Front desk assignments; reservations, assign rooms, housekeeping stats, inventory, check in/check out. Room sales.
Marketing DirectorOct 2006 - Jan 2009 (2 years)
* Started with construction/laborer building log homes to understand my product for about 4 months. Then I built a network for the company, website design, trafficking, logs home package sales, service sales, advertising and public relation. \n* Project Management. Acquired all permits needed for each client's project. I obtained numerous bids from numerous sub-contractors and all material company (if client had not already purchased a package). Maintained a one on one relationship to make sure the c
Sales Rep/Mentor/Quality AssuranceJan 2006 - Jun 2006 (5 months)
*Inbound call for phone and Internet services.\n*Mentor due to product and company knowledge.\n*Quality Assurance- was appointed to QA after a month of employment once again due to excessive knowledge of campaign\nAnd company policy to assure top-notch customer service.\n\n*****Short-term contract*****\n
CSR/Sales Rep/Mentor/ Production AnalystMar 2002 - Apr 2003 (1 year)
* B2B sales for AT&T telemarketing and mentor .I were top salesman many months meeting daily quotas. I participated in client focus groups for training. \n* Team production statistics/ floor production \n* Helped with new hire education \n* Client focus groups\n
Unit Leader/ Collections SpecialistMar 2001 - Aug 2002 (1 year)
* Top FPD collector and unit leader under Eric Widows\n* Conducted numerous collections attempts with a 60/100 closing ratio\n* Tier 3 recipient numerous months running.\n
Business Admin/Marketing2000 - 2004 (4 years)
Who's Who of Professionals (2007)Cambridge
I received the award and network invitation due to the work I did in Tennessee and Virginia pertaining to public relations and sales.