Jochebed A.

•Well versed in proper chat/call handling etiquette; •Ability to write/speak clearly and accurately; •Demonstrate proficiency in typing and grammar; •Knowledge of customer service principles and practices; •Effective listening skills; •Capable of working well independently; •Dedicated to resolving customer complaints; •Ability to address customer needs efficiently; •Committed to remaining patient and pleasant while interacting with customers; •Responsive to customer needs; •Ability to quickly learn and apply new concepts; •Skilled in intensive internet research; •Meticulous, perceptive, detail-oriented; •Able to carry out assigned tasks as efficiently as possible; •Excellent work attendance record; •Capable of handling multiple tasks; •Proven ability to meet deadlines.