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@janifaazad
Membre depuis le 1 août 2019
1 Recommendations

janifaazad

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My focus is to ensure quality job with apt professionalism, sincerity, dedication, flawlessness within desired deadline. Outcome of my service is - highly satisfaction of clients.
$7 USD/hr
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Portfolio

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Expérience

Deputy Manager - Customer Service Department

Oct 2018 - Sep 2019 (11 months)

Team management. Prepare various sorts of report as per requirement of Management.

Assistant Manager - Customer Service Department

May 2017 - Sep 2018 (1 year)

Order Processing. To provide client support via phone, mail regarding their products. Product related problem solving. To meet the client on demand by the company or the client. Prepare various sorts of report as per requirement of Management. Major buyers - Zara, Celio, Sainsbury's, Uniqlo, Cherokee, Nishimatsuya, LC Waikiki, Pull & Bear, Bershka

Executive - Customer Service Department

Jun 2015 - Apr 2017 (1 year)

Order processing. To provide client support via phone, mail regarding their products. Product related problem solving. To meet the client on demand by the company or the client. Major buyers - Marks and Spencer, Next, Pep & Co.

Executive - Customer Service Department

Nov 2013 - Jun 2015 (1 year)

Order processing. To provide client support via phone, mail regarding their products. Product related problem solving. To meet the client on demand by the company or the client. Major buyers - Marks and Spencer, H&M, Gaastra, McGragor.

Team Leader - Customer Service Department

May 2010 - Nov 2012 (2 years)

To provide client support via phone, mail regarding their products. Product related problem solving. To meet the client on demand by the company or the client. Team [login to view URL] buyers - Maxx, Esprit, Cherokee.

Éducation

Master's in English Literature (1 Year)

2005 - 2006 (1 year)

Bachelor of Arts (English Literature) 4 Year

2001 - 2005 (4 years)

Higher Secondary Certificate (Science)

1999 - 2001 (2 years)

Secondary School Certificate (Science)

1998 - 2000 (2 years)

Qualifications

Computer Fundamentals MS-Office & Internet Applications (2016)

University of Dhaka (IT)

Vérifications

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