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EXPLORE
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$5 USD / Hour
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Philippines (10:41 AM)
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Joined on March 24, 2011
$5 USD / Hour
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A position in CUSTOMER SERVICE requiring a problem solver with excellent public relations skills and an ongoing commitment to professionalism, customer satisfaction and account retention. Challenging position in VIRTUAL ASSISTING for a persuasive communicator and creative problem solver with a strong aptitude for sales and a willingness to take the initiative.
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Experience
Training and Accounts Manager
Jan, 2010 - Mar, 2012
•
2 years, 2 months
AA Homeshoring Communications Services Inc,
Jan, 2010 - Mar, 2012
•
2 years, 2 months
o Direct call center operations as a liaison between clients, supervisors, and call center employees. o Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, training, professional development, and corrective action plans. o Perform quality checks, develop and review performance reports, identify areas to improve, and implement measures to improve performance levels and meet objectives. o Conduct group training sessions on financial products
Jan, 2010 - Mar, 2012
•
2 years, 2 months
Education
University of the Philippines
2004 - 2008
•
4 years
Bachelor of Science
Philippines
2004 - 2008
•
4 years
Verifications
Freelancer
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