Chad W.

Quality-focused IT analyst with 11+ years of proven expertise in supporting and optimizing performance of workstations, peripherals, operating systems, networks, hardware, and software; including installation, configuration, and preventative maintenance. Proven ability to create, follow, and deliver solutions that meet corporate objectives to increase and improve productivity. Provides service focused technical support, both remotely and onsite to achieve effective and efficient resolutions to technical issues. Effective communicator who is able to explain complex processes. Comfortable operating in a wide range of platforms and environments. Skilled in proactive identification and resolution of critical system and network issues.