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Ingrid K.

@ingridk7

monthly-level-three.svg
5.0
3

5.6

5.6

100%

Virtual Assistant | CRM, Support & Sales

$8 USD / Hour

・

Flag of

Nigeria (4:36 PM)

・

Joined on November 21, 2024

・

1 Recommendation

$8 USD / Hour

・

Hi, I’m Ingrid Kingsly — a proactive Virtual Assistant who helps busy professionals, founders, and growing teams stay organized, responsive, and in control of their operations. I don’t just “assist” — I help you save time, close more deals, and run smoother systems behind the scenes. How I Support Your Business ✔ Inbox & Calendar Management Stay on top of emails, appointments, and priorities without the overwhelm. ✔ Customer & Client Support Professional email, phone, and chat support that keeps your clients satisfied and loyal. ✔ Lead Generation & CRM Management I find, track, and follow up with quality leads using tools like HubSpot, Zoho, and Salesforce — helping you convert opportunities into revenue. ✔ Task & Project Management I keep your projects moving efficiently using ClickUp, Asana, and [login to view URL] — no missed deadlines. ✔ Property Management Support From tenant communication to maintenance coordination and lease tracking, I ensure smooth day-to-day operations. ✔ Administrative & Personal Assistance Travel booking, scheduling, research, and day-to-day support handled with precision. Why Clients Choose Me ✅ Highly Organized & Detail-Oriented – I bring structure to chaos ✅ Reliable Communication – You’re always updated, no guessing ✅ Tech-Savvy & Fast Learner – I adapt quickly to your systems ✅ Results-Focused – I don’t just complete tasks, I improve workflows ✅ Discreet & Professional – Your business is handled with care Tools I Work With CRM & Sales: HubSpot, Zoho, Salesforce Project Management: ClickUp, Asana, [login to view URL] Communication: Slack, Zoom, Microsoft Teams, Google Workspace Lead Generation: LinkedIn Sales Navigator, [login to view URL] Customer Support: Zendesk, Freshdesk Marketing: Mailchimp, Klaviyo Property Management: AppFolio, Buildium, TenantCloud, RentRedi Scheduling: Calendly, Acuity Results I’ve Delivered ✔ Streamlined client operations, saving hours weekly ✔ Improved email response time and customer satisfaction ✔ Increased lead conversion through effective CRM management ✔ Consistently delivered reliable support across multiple industries Let’s Work Together If you’re looking for a Virtual Assistant who is organized, proactive, and committed to helping your business grow, send me a message — I’m ready to support you.

Verifications

On time

100%

On budget

100%

Accept rate

100%

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Portfolio

Portfolio

13083121
As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

13083060
As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

13083121
As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

As a Virtual Assistant, I provided reliable administrative and operational support to businesses and entrepreneurs. My work includes managing emails, scheduling appointments, handling customer inquiries, organizing files, and overseeing day-to-day tasks. I use tools like Google Workspace, Microsoft Office, CRM platforms, and project management systems to keep everything running smoothly and efficiently.

Virtual Assistant

13083060
As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

As a Customer Support Specialist, I provided prompt and friendly support via phone, email, and chat. I handle inquiries, resolve issues, and ensure a positive customer experience while using CRM tools to track and manage cases efficiently.

Customer support

5.0 · 3 Reviews
3 Reviews
User Avatar
Flag of

Nathan C.

5.0

$75 CAD

9 months ago

B2B Sales Funnel Development Specialist

Fast, clear, great communicator. Definitely will work with again

Research
Sales
Sales Management
Lead Generation
B2B Marketing

+1 more

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S

Former Client (inactive)

5.0

$24 CAD

1 year ago

Experienced HVAC Telemarketer for Fall Heating Service Campaign (archived)

Ingrid was fantastic to work with—highly communicative, easy to reach, and delivered a well-structured script. She was professional and dedicated throughout the process. Our client base is complex, and while it wasn’t the best fit, that’s no fault of hers. We’d absolutely recommend her to other freelancers. Great person!

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B

Former Client (inactive)

5.0

$20 USD

1 year ago

Business Sector Focused Email Marketing Campaign

Ingrid is a freelancer you can relied on to get work done. First project with her and got the work done as expected. Recommended freelancer

Internet Marketing
Sales
Marketing
Bulk Marketing
Email Marketing

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Experience

Customer Service Representative

Feb, 2023 - Oct, 2024

•

1 year, 8 months

Norland International

Feb, 2023 - Oct, 2024

•

1 year, 8 months

At Norland International, I work as a customer service representative, where I provide exceptional support to clients, manage inquiries, and ensure satisfaction. My role involves using CRM tools to track and resolve customer issues, offering product information, and assisting with order processing. I am dedicated to delivering prompt, professional service while maintaining strong client relationships.

Feb, 2023 - Oct, 2024

•

1 year, 8 months

Education

'Michael Okpara' University of Agriculture Umudike

2011 - 2016

•

5 years

Bsc

Flag of

Nigeria

2011 - 2016

•

5 years

Qualifications

IT Support

2024

Digital Witch Community

I’m a skilled virtual assistant and customer service professional with expertise in CRM tools, email marketing, telemarketing, and lead generation. I specialize in converting leads into loyal customers, managing client relationships, and providing personalized, efficient support. Whether it’s streamlining processes or driving sales, I’m dedicated to delivering results.

2024

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