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@hymnaalkuino
Drapeau de Philippines Tanza, Cavite, Philippines
Membre depuis le 24 juin 2013
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hymnaalkuino

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I am a graduate of AB Communication Arts with more than 8 years of work experience in different fields. I am dynamic, can work under pressure, and is keen to details - qualities that you need to survive longer working years in a Call Center / BPO Industry! Providing exceptional Technical Support and Customer Service to my client is my guarantee!
$8 USD/hr
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Expérience

Credit & Collections Specialist

Feb 2014 - Jan 2015 (11 months)

Inbound and Outbound calls, reminding foreign clients of their credit card payments. Encoding personal credit information and assisting on Payment Facilities.

TECHNICAL SUPPORT PROFESSIONAL II

Mar 2010 - Jul 2013 (3 years)

Assisting clients on software installation, mapping drives, setting applications in multi-user environment, activating online applications, creating and restoring backups saved on online servers; up-selling products to the customers by looking for an opportunity, creating a lead, processing the order, and converting it to a sale.

TECHNICAL SUPPORT REPRESENTATIVE

Jul 2005 - Apr 2007 (1 year)

Position: TECHNICAL SUPPORT REPRESENTATIVE Promotions: July ’06 to April ‘07 Internet Connection for Business Select Strategy- VIP clients Queue January ’06 to April ‘07 Pioneer, Microsoft Vista OS Technical Support January ’06 to June ‘06 Home Networking Wireless Internet Connection 2WIRE Queue July ’05 to December ‘05 DSL Broadband Internet Connection

Éducation

BACHELOR of ARTS in COMMUNICATION

2001 - 2005 (4 years)

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