Photo de couverture du profil
Vous suivez désormais
Erreur de suivi de l'utilisateur.
Cet utilisateur n'utilise pas les utilisateurs à le suivre.
Vous suivez déjà cet utilisateur.
Votre plan d'adhésion ne permet que 0 suivis. Améliorez ici.
Ne suit désormais plus
Erreur lors de l'arrêt du suivi de l'utilisateur.
Vous avez désormais recommandé
Erreur lors de la recommendation de l'utilisateur.
Une erreur a eu lieu. Veuillez rafraîchir la page et réessayer.
E-mail désormais vérifié.
Avatar de l'utilisateur
$5 USD / heure
Drapeau de NIGERIA
okota, nigeria
$5 USD / heure
Il est actuellement 6:39 PM ici
Rejoint le octobre 15, 2023
0 Recommandations

Chiamaka O.

@hylinda7

0,0 (0 commentaires)
0,0
0,0
0%
0%
$5 USD / heure
Drapeau de NIGERIA
okota, nigeria
$5 USD / heure
N/A
Travaux complétés
N/A
Suivant le budget
N/A
Dans les temps
N/A
Taux de réembauche

A Rockstar Virtual Assistant

Welcome to my profile Are you in search of a highly organized and experienced virtual assistant to support your customers, generate leads, and close deals? Search no more! I am skilled in lead generation, customer support, and telesales. I have a passion for helping customers solve their problems. What motivates me is the sense of satisfaction I get in providing effective solutions and turning an irate customer into a satisfied one. I can help your business by providing the skills enlisted. If you are looking for a reliable and hardworking assistant to help with your business needs, I would love to chat right away THE SERVICES I CAN RENDER 1. Email, Phone and Chat Support 2. Telesales 3. Lead Generation 4. Cold Calling 5. Email Management 6. Appointment setting 7. Calendar Management 8. Graphics Design CORE SKILLS 1. Exceptional Customer Service 2. Accustomed to working with deadlines 3. Flexibility 4. Strong negotiation skills 5. Ability to turn leads into prospects. 6. Ability to close deals. 7. Relationship Development 8. Excellent Communication 9. Ability to multitask 10. Outstanding organizational ability 11. Quick learner 12. Attention to detail 13. Excellent team player 14. Ability to work with little or no supervision TOOLS I CAN USE 1. Slack 2. Teams 3. Zoom 4. Google Suite 5. HubSpot 6. Freshdesk 7. Intercom 8. [login to view URL] 9. Leadscrape 10. Calendly, Picktime, Google Calendar, Acuity Scheduling 11. Canva 12. Microsoft Office (Word, Powerpoint, Excel) 13. Trello 14. [login to view URL] 15. Asana 16. ClickUp 17. Zapier 18. Dropbox, Google drive, One drive You win, I win. I am excited to join a team where I can utilize my skills and knowledge while contributing to the success and growth of the organization. I am confident that I will be a good fit as a virtual assistant if you employ me. Ciao...

Contactez Chiamaka O. concernant votre travail

Connectez-vous pour discuter de tous les détails via la messagerie.

Portfolio

11644730
11644730

Commentaires

Modifications enregistrées
Aucun commentaire visible ici !

Expérience

Administrative Assistant

Axiom Learning Solutions
nov. 2022 - nov. 2023 (1 an)
➢ Assisted in planning, including defining project scope, objectives, timelines, and deliverables. ➢ Collaborated with the project manager to create detailed tasks. ➢ Answered and directed phone calls, and took messages as needed. ➢ Scheduled appointments, and facilitated project meetings, including kick-off, status updates, and review sessions. ➢ Assisted with travel arrangements and itinerary. ➢ Responded to emails and correspondence promptly. ➢ Assisted with travel arrangements and itinerary.

Customer Support Specialist

Jumia Nigeria
sept. 2021 - sept. 2022 (1 an)
✓ Assisted new and existing customers with purchases of products, by tracking their orders on Salesforce. ✓ Resolved up to 100 daily complaint tickets via Live chat, social media messages/comments, and emails. ✓ Managed a high volume of up to 100 inbound calls daily, demonstrating adeptness in handling customer queries. ✓ Cold calling and warm calling of old and prospective customers. ✓ Cross-selling and up-selling activities, consistently surpassing 80% of daily sales goal targets.

Virtual Assistant (Customer Service Representative)

Nobel Medicals Limited
déc. 2019 - août 2021 (1 an, 8 mois)
✓ Managed appointment scheduling, cancellations, and reminders for patients, ensuring an organized and efficient system. ✓ Conducted post-appointment follow-ups, checking in on patients to provide continued support and assistance. ✓ Utilized LinkedIn and other social media platforms to generate leads, contributing to the expansion of the patient base. ✓ Assisted patients in completing necessary forms and documentation, facilitating a smooth administrative process.

Éducation

B.Sc(Ed)

University of Nigeria, Nigeria 2016 - 2021
(5 ans)

Qualifications

Project Management Professional

Google
2023
certification entails project initiation, planning, execution, monitoring and controlling, and closing phases. It also comprises of handling administrative tasks.

Customer Relationship Management

Google
2023
CRM systems typically include features for sales automation, marketing automation, customer service, and analytics to streamline and optimize customer-related processes. By fostering stronger relationships with customers, organizations aim to increase customer retention, drive sales, and ultimately achieve sustainable business growth.

Contactez Chiamaka O. concernant votre travail

Connectez-vous pour discuter de tous les détails via la messagerie.

Vérifications

Freelance préféré
Identité vérifiée
Paiement vérifié
Téléphone vérifié
E-mail vérifié
Connecté à Facebook

Parcourir les présentations similaires

Utilisateur précédent Utilisateur suivant
Invitation désormais envoyée !
Merci ! Nous vous avons envoyé un lien par e-mail afin de réclamer votre crédit gratuit.
Une erreur a eu lieu lors de l'envoi de votre e-mail. Veuillez réessayer.
Utilisateurs enregistrés Total des travaux publiés
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Chargement de l'aperçu
Permission donnée pour la géolocalisation.
Votre session de connexion a expiré et vous avez été déconnecté. Veuillez vous connecter à nouveau.