I have more than 6 years worth of training and experience in customer service via phone and email, sales support/ escalations, email/mailbox management, order processing, data entry, research, article writing and doing other admin tasks for Account managers in both United States and Canada.
I am very diligent, hard working and dedicated in providing quality service to my clients and customers as I treat them as my own. I am a believer of doing whatever it takes to satisfy customers. I have also functioned as a customer support manager and team supervisor for my past clients thus, ensuring that my team delivers on time with superb results.
Furthermore, I am your one stop shop as I am also knowledgeable in MS Word, Excel for creating and generating reports, Ecommerce processes involving online and EDI orders, the oracle application, Inform M3 System, and a lot more. Most of all, I am a team player who is able to work with less supervision and I am eager to learn more through training.