Hang P.

Hi, my name is Hang and I have 3 years of experience being a Business Analyst. My Responsibilities are: - Propose the solution to satisfy business needs, then work with development team to build a software that fulfill customer and user’s demand - Requirement gathering, analysis, elicitation and documentation - Transfer clear requirements to developers and testers, support them while in development process - Optimize current process, so as to help to reduce running cost as much as possible - Document business and system requirements clearly, comprehensively and make sure that everyone can easily understand - Support to create training documentation for the company’s platform’s users - Support user and customer to handle and solve production issues, urgent requests - Project tracking to ensure its quality and punctuality - Understand business processes to translate business needs and requirements into documents, process diagrams and wireframes to support product development - Work with stakeholders to identify opportunities and process improvements by leveraging organization data to drive business solutions - Work with engineers and UI-UX team to design and implement architecturally sound solutions - Analyze and document business requirements in details by using UML Diagrams, Use Cases, Functional Specifications and communicate them clearly to Stakeholders and Software Development Team - Participate in user testing, documentation and user manuals for business My Skills focusing on: - Analytical and Problem solving skills - Project Management: MS DevOps, Trello, Jira - Requirement Gathering skills - Agile Framework - Diagram, Chart and Workflow: UML, Usecase diagram, Sequence Diagram, Process flow (BPMN, [login to view URL]), Visio - Wireframe, Mockup, Prototype: Balsamiq, AdobeXD, AxureRP - Documentation: SRS, URS, BRD, User Story, Acceptance Criteria, Confluenece - Basic SQL