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EXPLORE
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$15 USD / Hour
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Philippines (9:59 AM)
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Joined on October 5, 2010
$15 USD / Hour
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Profile Overview With my 5 years experience in a call center industry, it helps me to hone my skills professionally as I learned a lot of things from selling, Social Media Marketing, handling and solving concerns from different types of people and dealing with them in a professional way as well as meeting our daily quotas while maintaining a high quality standards of customer care. I am seeking opportunities to help you reach customer satisfaction in your business. I also have experience in the following areas: General VA, Administrative tasks, Medical Transcription, Social Media Marketing, Content Writing, Email management.
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Experience
Administrative Assistant
Nov, 2016 - Sep, 2020
•
3 years, 10 months
Jetstream APS
Nov, 2016 - Sep, 2020
•
3 years, 10 months
- Efficiently manage the submission of individual life insurance applications to Life Insurance companies. - Juggling administration tasks and reception duties effectively. - Communicate via email and phone to agents, clients and staff in conjunction with supporting their various cases. - Conduct other administrative tasks, including sending faxes, sending emails to clients and carrier and scheduling appointments when necessary.
Nov, 2016 - Sep, 2020
•
3 years, 10 months
Part Time Virtual Assistant
Jul, 2016 - Nov, 2016
•
3 months, 30 days
Soul Entertainment LLC
Jul, 2016 - Nov, 2016
•
3 months, 30 days
Handled social media marketing strategy and lead generation through different social media sites. - Managing social media sites, and creating banners via Canva to post on Facebook, Instagram and Twitter. - Reached out to music directors in colleges and universities in the US via email to promote the latest song of an artist. - Responsible in managing and monitoring agent’s workflow and attendance.
Jul, 2016 - Nov, 2016
•
3 months, 30 days
Social Media Supervisor
Jan, 2013 - Jun, 2016
•
3 years, 4 months
Choxi
Jan, 2013 - Jun, 2016
•
3 years, 4 months
Responsible in answering inquiries from US based customers about their orders through emails and social media platform such as facebook, google plus and twitter. Giving insights to customers about the products features, encouraging customers on how to join in our current promos and uploading pictures on facebook of our latest deals available. Responsible in monitoring agents workflow and attendance, delagating tasks to agents, assisting and answering escalated concerns from customers.
Jan, 2013 - Jun, 2016
•
3 years, 4 months
Education
Arellano University
2003 - 2007
•
4 years
BSN
Philippines
2003 - 2007
•
4 years
Qualifications
Medical Transcription NC II
2012
AAMT/ TESDA
2012
Registered Nurse
2008
PRC
2008
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