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@fracunna
Membre depuis le 13 avril 2019
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fracunna

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My name is Uchenna Agodi. I have a 5year experience in providing personalized service. What this means is that I take responsibility for my client challenge or task, go the extra mile and take action to get the desired results. I have Expertise in Customer service, Telemarketing , Social media and Email handling. I also have a experience in Writing and Digital Marketing. Speed. Quality. [login to view URL] remains my primary objective.
$15 USD/hr
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  • N/ATravaux complétés
  • N/ASelon le budget
  • N/ADans les temps
  • 33%Taux de Réembauche

Portfolio

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Expérience

Customer Service personnel/Assistant Team lead

Aug 2013

- Accelerate the bank’s competitive advantage by resolving customer complaints promptly and effectively and communicating feedback to back –end for a more improved tailored product/service. - Retaining customers’ trust and loyalty by providing the right information to customers enquiries - Making improvements in the training process of new agents for easier understanding of complex product features /services and helped them communicate better to customers and cross sell where necessary

Éducation

b sc Marketing

2005 - 2009 (4 years)

Qualifications

Certification in Social Media handling (2016)

Neuro Linguistics Programming

The Certification involves the training on operating a Professional social media account and also how to launch a Social media marketing campaign

Vérifications

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