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@esmailandy0
Drapeau de Jordan Amman, Jordan
Membre depuis le 10 avril 2016
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esmailandy0

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As freelancer i made some customization and build WordPress websites. Technical Support Engineer to provide enterprise-level assistance to customers, diagnose and troubleshoot software and hardware problems and help customers install applications and programs, resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support, use email and chat applications to give clients quick answers to simple IT issues. (on-site) Overseeing quality-assurance testing and teams for client software and systems development projects. Performed system, unit, performance, load, regression, stress and data interface testing. Provided client developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes. (Off-site)
$5 USD/hr
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Expérience

Associate Technical Support

Feb 2015

Quality Assurance. Testing Services and Services modification. System Management and Administration. On Site administration for managerial communication system. Working on “Jira” system to document the ways of solving the problems faced the system users to reference in case if repetition the problem more than once.

Éducation

BSc level in Computer science

2010 - 2014 (4 years)

Qualifications

IKB Qualified Trainer – Level B (2015)

Integrated Leadership Group

IKB=I Know Business

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