Avelino P.

Objectives: Design and implement technological solutions. Develop software applications for the innovation and corporate needs. Excellency in team work and project management for achievement of goals. Hardware and Software Development are my two main areas of expertise. SKILLS -PHP & MySQL (4 years) -Javascript (4 years) -VBA (5 years) -HTML5/CSS3(2 years) -Wordpress(3 years) -Spanish : Native -English - Advanced -French - basic (In Progess) WORK HISTORY Shaw Communications, Vancouver Jan. 2012 - Present Te chnical Support Representative - Answering Inbound and Outbound calls - Responsible for providing technical support such as Internet issues(Modem, Routers, etc), Software issues, Digital Cable Boxes and Phone service issues. HHEEM, Dominican Republic Feb. 2009 - Oct. 2011 Intermediate PHP Developer - Develop PHP & MySQL Programming Projects - Junior VB.NET and SQL Developer - Object Oriented Analysis/Design/Programming - UML - Provide assistance on GUI(Graphical User Interface) for applications Secretaria Administrativa, Dominican Republic Dec. 2004 - Oct. 2011 Technical Support Tier 3 - Led and Prepared a team with Networking knowledge for the Implementation of a new Infrastructure and Also led the Symantec Backup Exec Project. - Administrate IIS Server, Database Servers, Windows Servers, Create/Edit Group Policies(passwords, users logins, Schedules, etc.) for over 300 users - Installation and configuration of Virtual Machines VMware. - Develop, implement and maintain the solutions that support and help the company's wire lines and wireless networks. - Provide technical support by in website technical support, DNS, high quality emails. - Provide support for the installation and configuration of switches and routers. - Support Users over the phone and face to face with all kind of issue (Networking, OS's, Office Packages, Web Pages, Programming, Databases, etc). EDUCATION & TRAINING University O&M - Dominican Republic 2011 [login to view URL]. In Computer Science 2011 HTML5/CSS3 JavaScript 2009 PHP & MySQL CSS JaveScript