I've been freelancing now for almost two years in Customer Service Management and Social Media Specialist.
I have over 10+ years working in customer service, answering emails, phone support and more recently, Live Chat.
worked as I'm accustomed to wearing many hats.
I consider myself an advanced computer user.
The most recent programs I've used for Customer Service work is the following:
Kount
Brightpearl
Magento
Zendesk
Google Docs
Evernote
Salesforce
Braintree
For Social Media; Adobe Photoshop and Illustrator, Twitter, Instagram, Facebook, Pinterest, and SnapChat.
In my spare time, I enjoy yoga, gardening, reading, writing and have a passion for environmental sustainability