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Drapeau de Canada Lardoise, Canada
Membre depuis le 18 janvier 2012
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I'm the person to call if you need superior english-language skills for your project, or if you want only the most meticulous work.
$22 USD/hr
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Jul 2007 - Jan 2010 (2 years)

Co-owned and managed automotive repair and part-sales business. Maintained accounting database (Sage SA), employee deductions, Revenue Canada monthly and yearly remittances (tax and GST), developed and maintained parts and sales database, ordered parts, booked appointments.

Quality Assurance Analyst

Jun 2002 - Mar 2007 (4 years)

Quality Assurance, monitoring front-line customer service representatives, providing constructive coaching to enable CSRs to provide better service and meet metrics, teaching new hires, designing and streamlining policies, procedures and documentation.


Oct 1987 - Jun 1999 (11 years)

Typed insurance documentation from copy and dictaphone, filled out and filed claims, corrected spelling, dealt with various applicable correspondence, ordered supplies, dealt with clients, reception, answering phones/booking appointments, prepared courier packages.


Diploma, 3D Animation

2011 - 2012 (9 months)

Diploma, 3D Animation Advanced

2012 - 2013 (1 year)

Diploma, Graphic Design

2010 - 2011 (1 year)

Diploma, Secretarial

1986 - 1987 (9 months)


Lean Six Sigma


Lean Six Sigma Yellow Belt certificate


Seraphim Trilogy

A group of nine people, family & stranger, are forced to hide to escape the evil hunting them, General Mikhael Malig. Lorraine MacKie, an expectant mother among them, has visions of the future. She has seen her unborn child will one day help to change the world. Born blind, Gideon is destined to help save humanity from forces that would lead every soul to the darkness they themselves are trapped within. As Gideon grows, he is shaped by the people around him, gaining understanding and appreciation of the


  • US English Level 1


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