EXPLORE


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$3 USD / Hour
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Philippines (2:21 PM)
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Joined on May 22, 2011
$3 USD / Hour
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I am currently seeking a position in a Customer Service, sales and administrative role where my extensive call center experience will be further developed and utilised to its full potential. I am a friendly, outgoing and reliable individual who works well under pressure both as part of a team and on my own initiative. I strive to be punctual and efficient in everything I do and am extremely productive in a high volume, high stress environment. I am interested to interact with people and customers wherever possible, as I am a very motivated person and I am also passionate about delivering excellent customer service. I have more than 3 years of experience using InfusionSoft CRM as the most and widely used email marketing system today.
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Experience
Virtual Assistant
Feb, 2012 - Dec, 2013
•
1 year, 10 months
Your Party Assistant
Feb, 2012 - Dec, 2013
•
1 year, 10 months
I am responsible for supporting and managing the relationship with a specific business customer group (groups) managing the quality and delivery of services and assuring customer satisfaction with service delivery provided by third party suppliers.
Feb, 2012 - Dec, 2013
•
1 year, 10 months
Outbound Survey Agent
Sep, 2011 - Feb, 2012
•
5 months
Ebusiness BPO, Inc. Cebu, Philippines
Sep, 2011 - Feb, 2012
•
5 months
Outbound Survey Agent Cold calling to qualify prospected customers for an insurance plan. Inbound/Outbound Student Support Cold calling to ask and qualify prospected customers for a certain degree and help them find a school. Warm Leads are submitted directly to US Colleges and Universities to further assist the customer. http://www.earnmydegree.com
Sep, 2011 - Feb, 2012
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5 months
Call Center Agent
Nov, 2009 - Aug, 2011
•
1 year, 9 months
SupportSave Solutions, Cebu, Philippines
Nov, 2009 - Aug, 2011
•
1 year, 9 months
Appointment Setter/Telemarketer/Data Entry Specialist Business to Business calling for big brokerage platforms like Ameriprise, JP Morgan, Wells Fargo and generate more investment for the company thru appointment setting. http://catalystmutualfunds.com/default.fs Inbound/Outbound Customer Service Representative Answer phones and responds to customer requests and provide customers with product and service information. http://medicoloncleanse.com/
Nov, 2009 - Aug, 2011
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1 year, 9 months
Education
BS Development Communication
2010 - 2014
•
4 years

Philippines
2010 - 2014
•
4 years
Verifications