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EXPLORE
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$10 USD / Hour
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Sri Lanka (8:10 AM)
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Joined on March 19, 2011
$10 USD / Hour
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To find a challenging position to meet my competencies, capabilities, skills, education and experience, gainfully apply my knowledge and skills to the best benefit of the organization. I work for while developing my personal career through getting more experienced and enhancing the skills acquired by me.
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Experience
Customer Care Officer
Apr, 2014 - Present
•
12 years, 2 months
SLTmobitel- Sri Lanka
Apr, 2014 - Present
•
12 years, 2 months
Entering details to the CRM/MINT/CLARITY/BSS system to process the connection of customers. • Respond to inquiries, manage complaints and troubleshoot significant customer service problems by dealing with a customer through a polite manner. • Provide products and service information. • Deal directly with the either by telephone or face to face. •Making outbound calls to promote the service to the customer (Sales & Marketing). •Cashiering. •Stock Balance with ERP system.
Apr, 2014 - Present
•
12 years, 2 months
Data Entry Operator
Jan, 2013 - Jan, 2014
•
1 year
SRI LANKA TOURIST DEVELOPMENT AUTHORITY
Jan, 2013 - Jan, 2014
•
1 year
Tourism Data Entry to the system
Jan, 2013 - Jan, 2014
•
1 year
Education
OL&AL
1996 - 2010
•
14 years
Sri Lanka
1996 - 2010
•
14 years
Qualifications
Successfully completed Internet & E-Commerce Workshop
2015
PEOPLE'S ACADEMY FOR TERTIARY AND HIGHER EDUCATION. (PATHE) - Colombo 03
Completed
2015
Diploma in Computer Science
2012
NATIONAL COMPUTER PROJECT (NCP)
Completed
2012
Higher Diploma in Computer Science
2010
INFORTEC International Sri Lanka
Completed
2010
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