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Jacqueline R.

@chill26

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Order Processing, Customer Service, Web Research and Data Entry

$5 USD / Hour

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Philippines (10:30 AM)

Joined on February 4, 2011

$5 USD / Hour

Over the last 7 years, i have worked as Customer Service Representative for a financial institution and with a Telecommunications company. I am aiming in providing World Class customer service to clients. I am customer oriented and is basically knowledgeable of Marketing a product or service. I have also worked for several months in order processing. I am knowledgeable in Amazon, Ebay and Magento.

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Experience

Customer service Representative

Apr, 2009 - Jan, 2011

1 year, 9 months

Teletech

Apr, 2009 - Jan, 2011

1 year, 9 months

Handled customer inquiries sent through email or mail. Account covers mobile and home phone services. Resolves customer's concerns through sending emails, letters and outbound calls.

Apr, 2009 - Jan, 2011

1 year, 9 months

Education

De La Salle University

1995 - 1999

4 years

Marketing Management

Flag of

Philippines

1995 - 1999

4 years

Qualifications

Telstra Training

2010

Teletech

As a customer service representative of Telstra, additional training for mobile accounts has been conducted. The training covered areas of billing and product knowledge. This has helped in handling inquiries on mobile accounts. The training helped customer satisfaction.

2010

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