EXPLORE


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$5 USD / Hour
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Philippines (10:30 AM)
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Joined on February 4, 2011
$5 USD / Hour
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Over the last 7 years, i have worked as Customer Service Representative for a financial institution and with a Telecommunications company. I am aiming in providing World Class customer service to clients. I am customer oriented and is basically knowledgeable of Marketing a product or service. I have also worked for several months in order processing. I am knowledgeable in Amazon, Ebay and Magento.
Verifications

Amazon Order Processing

Magento Product Upload

Amazon Order Processing

Magento Product Upload
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Experience
Customer service Representative
Apr, 2009 - Jan, 2011
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1 year, 9 months
Teletech
Apr, 2009 - Jan, 2011
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1 year, 9 months
Handled customer inquiries sent through email or mail. Account covers mobile and home phone services. Resolves customer's concerns through sending emails, letters and outbound calls.
Apr, 2009 - Jan, 2011
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1 year, 9 months
Education
De La Salle University
1995 - 1999
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4 years
Marketing Management

Philippines
1995 - 1999
•
4 years
Qualifications
Telstra Training
2010
Teletech
As a customer service representative of Telstra, additional training for mobile accounts has been conducted. The training covered areas of billing and product knowledge. This has helped in handling inquiries on mobile accounts. The training helped customer satisfaction.
2010