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EXPLORE
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$20 USD / Hour
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United States (8:44 PM)
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Joined on April 9, 2011
$20 USD / Hour
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I am a registered nurse from the Philippines who recently migrated to the States. I have customer service and technical support experience in a call center setting, and currently work as a scheduler in the cardiology department at a local clinic. Prior to migrating in the states, I obtained experience working as an inpatient coordinator and clinical support coordinator for a US healthcare company. I will be starting an RN job at a Skilled Nursing Facility on the 20th of October, 2014 but am willing to work as a freelancer for other jobs when I am not on duty. I am a very efficient worker and have an excellent command in the English language.
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Experience
Scheduler - Cardiology
Oct, 2013 - Present
•
12 years, 9 months
Via Christi Clinic, Wichita, Kansas
Oct, 2013 - Present
•
12 years, 9 months
* Schedule cardiac tests (echocardiograms, vascular studies, nuclear stress tests, etc) in the clinic and hospital setting * Confirm insurance criteria, and coordinate physician/patient scheduling * Instruct patient regarding insurance requirements, and distribute procedure instructions
Oct, 2013 - Present
•
12 years, 9 months
UnitedHealth Group
Aug, 2012 - Jul, 2013
•
11 months
Inpatient Coordinator
Apr, 2013 - Jul, 2013
•
3 months
* Ensured the accuracy and timely management of service notifications for current, future, and retrospective admissions from facilities and/or inpatient care managers * Managed cases for shared risk, fully insured, partial risk carve-out, and acute inpatient, skilled nursing, AIR and LTAC admissions, in the appropriate UM system
Clinical Support Coordinator
Aug, 2012 - Apr, 2013
•
8 months
* Engaged with members within the Case Management Program and explained program benefits via telephone * Encouraged members to enroll into the program and scheduled times to conduct a risk assessment
Aug, 2012 - Jul, 2013
•
11 months
Technical Support Representative
Apr, 2011 - Dec, 2011
•
8 months
Convergys
Apr, 2011 - Dec, 2011
•
8 months
* Diagnosed and provided a path for resolving technical issues via phone addressing hardware, software, internet, or telephone-related concerns
Apr, 2011 - Dec, 2011
•
8 months
Education
Silliman University
2006 - 2010
•
4 years
Bachelor of Science
Philippines
2006 - 2010
•
4 years
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